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Legal & Compliance

Terms of Service

Last updated: October 2026 • Working draft for review

Notice: This is an original working draft describing the operational terms of Pat My Back. This document has not been reviewed by a qualified attorney and should be evaluated by legal counsel before commercial launch.

1. What Pat My Back is

Pat My Back ("PatPal", "we", "us") is a marketplace that connects clients with independent Pat Pals for paid conversations by chat, audio call, or video call. We are not a party to the conversations themselves and do not guarantee the outcome, accuracy, or quality of any interaction.

2. Accounts and eligibility

You must be at least 18 years old to create an account. You're responsible for the accuracy of the information you provide and for keeping your login credentials secure. We may suspend or remove an account that violates these terms, provides false information, or is used to harass, defraud, or endanger another user.

3. Payments and wallet balance

Calls and messaging are billed against a prepaid wallet balance, by the minute, at the rate shown on a Pat Pal's profile at the time you start. Payments are processed by Stripe; we do not store your full card details. Purchased time is generally non-refundable once used, except where required by law or at our discretion for a verified service failure.

4. Pat Pal conduct

Pat Pals are independent users, not employees of Pat My Back. We may verify profile information and monitor reports of misconduct, but we do not control what a Pat Pal says or does during a conversation.

5. Acceptable use

You agree not to use the app to:

  • Harass, threaten, or abuse another user.
  • Impersonate another person or misrepresent your identity.
  • Share content that is illegal, hateful, or sexually exploitative of a minor.
  • Attempt to circumvent billing, or solicit payment outside the platform.
  • Record another user's audio, video, or messages without their consent.

You can block or report another user at any time from their profile or from a conversation. We review reports and may suspend accounts found in violation.

6. Termination

You may stop using the app and close your account at any time. We may suspend or terminate accounts that violate these terms, with or without notice depending on severity.

7. Disclaimers and liability

The app is provided "as is." We are not liable for indirect or consequential damages arising from your use of the app, to the maximum extent permitted by law. Nothing here limits liability that cannot be limited under applicable law.

8. Changes to these terms

We may update these terms as the app evolves. Continued use after a change means you accept the updated terms.

9. Contact

Questions about these terms can be sent to support@patmyback.com.

See also our Privacy Policy.